Facebook plans to let everyone unsend messages, will stop Zuckerberg until then

Facebook plans to let everyone unsend messages, will stop Zuckerberg until then
From TechCrunch - April 6, 2018

TechCrunch reported last night that Facebook retracted Facebook messages sent by Mark Zuckerberg and other executives from their recipients inboxes. Thats an ability normal Facebookusers dont have. But now Facebook tells me it plans to make an unsend feature available to all users in several months, and has already been considering how to build this product. Until the Unsend feature is released for everyone, Facebook says it wont unsend or retract any more of Zuckerbergs messages.

The retractions of the CEOs chats were never previously disclosed until Facebook confirmed the news to TechCrunch last night after we reported having email receipt evidence of messages that have since disappeared. Many users are seeing that as a breach of trust.

Revealing plans for the Unsend button now could serve to dampen the backlash by making Zuckerberg look like a beta tester of the feature, and eventually normalizing Unsend as a common behavior.

For the full story on Zuckerbergs disappearing messages, check out our feature story:

Update: A Facebook spokesperson issued this statement apologizing for not offering Unsend to everyone sooner and explaining its plans:

We have discussed this feature several times. And people using our secret message feature in the encrypted version of Messenger have the ability to set a timerand have their messages automatically deleted. We will now be making a broader delete message feature available. This may take some time. And until this feature is ready, we will no longer be deleting any executives messages. We should have done this soonerand were sorry that we did not.

To recap, now six sources confirm that Facebook messages they had received from Mark Zuckerberg had disappeared from their inboxes. When we told Facebook we had an email receipt proving the retractions, Facebook gave TechCrunch this statement: After Sony Pictures emails were hacked in 2014 we made a number of changes to protect our executives communications. These included limiting the retention period for Marks messages in Messenger. We did so in full compliance with our legal obligations to preserve messages.

But tampering with users inboxes without disclosure has struck many users as a violation of Facebooks power. Many asked why Zuckerberg and other executives had access to functionality not offered to regular users.


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