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Sellers can now invoice buyers through PayPal's new chat extension for Messenger

Sellers can now invoice buyers through PayPal's new chat extension for Messenger
From TechCrunch - November 21, 2017

PayPal and Facebook are expanding their integrations today with the launch of an extension for Messenger that allows PayPal sellers to invoice buyers directly through private messaging. The feature is ideal for use with Facebooks numerous Buy and Sell groups as well as Facebook Marketplace, in addition to being an easy way to send PayPal invoices in general.

The launch comes on the heels of last months debut of person-to-person PayPal payments in Messenger, and the arrival of PayPals first customer service Messenger bot for handling customer questions and requests for help.

The two companies had been working closely together prior to that, too, including through a partnership announced last year that allowed U.S. customers to shop online merchants via their Messenger bots, then transact in the app via PayPal.

This time, the focus is on shifting small business transactions and those between buyers and sellers into Messenger.

The new PayPal chat extension allows a seller to create and send their invoice without leaving the their conversation, so the buyer can act on it immediately. To use the extension, sellers open the extension tray in Messenger, select PayPal, then create a simple invoice by filling in details like item name, description, price and quantity. The invoice can also include a photo.

When the buyer receives the invoice, they just press Pay with PayPal to complete the transaction. If theyre signed into OneTouch, they can checkout without having to re-authenticate with their password.

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