Advertisement

Twitter says it will fix bug after search results for terms like “bisexual” were blocked

Twitter says it will fix bug after search results for terms like “bisexual” were blocked
From TechCrunch - November 6, 2017

Earlier this week, Twitter users complained after discovering that photo and news search results were blocked for terms like bisexual. Twitterapologized for what it said was an error and now its released a more detailed update.

We apologize for anyone negatively impacted by this bug. It is not consistent with our values as a company, Twitter said in a thread on its support account.

Twitter explained that the company uses terms that often appear with adult content to identify sensitive media, but since many of those terms are not problematic by themselves, that means Twitters system needs to weigh them in context with other signals. But the list of terms it used was out of date, had not been maintained and incorrectly included terms that are primarily used in non-sensitive contexts.

As a result, some tweets were incorrectly identified as containing sensitive content. Twitter says it has updated its list, removing some terms, and will implement changes over the next 24 hours.

1 / Late last week, we discovered a technical issue that affected search results: searches for certain words related to sexuality did not populate complete results. We apologize for anyone negatively impacted by this bug. It is not consistent with our values as a company.

Twitter Support (@TwitterSupport) November 7, 2017

3 / One of the signals we use to identify sensitive media is a list of terms that frequently appear alongside adult content. Many of these words on the list are not inherently explicit, which is why they must be used alongside other signals to determine if content is sensitive.

Advertisement

Continue reading at TechCrunch »