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Cisco using AI and machine learning to help IT predict failures

Cisco using AI and machine learning to help IT predict failures
From TechCrunch - October 17, 2017

We have known for some time that the number of signals coming from your IT systems surpassed the ability for humans to keep track of them years ago. Machines can help and have been for some time. The advent of artificial intelligence and machine learning has accelerated that ability and today, Cisco announced that it is using these technologies to help customers find failures before they become major issues.

Ciscos solutions are similar to others out there using AI and machine learning to help augment humans ability to sift through the mass of information being thrown at us by these systems. The company is introducing two new sets of services to address this need.

The first, Business Critical Services, uses analytics, automation, compliance and security toolsnothing you havent seen before, Im guessingto help track the health of these services. They are claiming it reduces the complexity associated with tracking your most critical business services, while reducing the risk of these systems going down.

This kind of tracking is precisely what AppDynamics does, the company that Cisco bought earlier this year for $3.7 billion. Its not clear if these services have been developed from AppDynamics assets, but this is the type of monitoring on which they built their business.

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